Saturday, August 01, 2009

My first Mac complaint

A couple of weeks from now marks 18 months since I switched over to the Mac, and I've never looked back. Unlike my years with Dell/Windows, I actually view my MacBook positively. I don't get angry at it. I haven't punched the screen out like I did with one of the Dells (idiot!). It actually helps me get things done instead of always being an obstacle.

Only two things have broken on it -- the screen and the trackpad. Both were covered by my service contract and both were fixed within hours.

The only negative I've found so far is the battery. I just got a new one today, and I had to shell out the $129 myself. Supposedly the batteries only go for about 300 charges, and once mine crossed that threshold, performance dropped like a rock. From an hour down to less than a half-hour in just a few weeks.

So I'm looking forward to being able to unplug for several hours at a time again, but it seems crazy that I've had to replace the battery so soon. The support dude says that, officially they're regarded as "desktop notebooks," as opposed to "mobile laptops." They do understand that, naturally, people are going to unplug it and take it with them, but they recommend that I use the AC adaptor anytime I can.

I'd like this computer to last a full four years (if I can possibly resist the lure of ongoing redesigns). So that means 10 charges a month, max. I guess I was doing close to 20 before.

Supposedly they (you know, "they") are working somewhere on wireless power. Now THAT will be awesome -- getting AC power over the air, just like Internet via wi-fi!

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